Our Terms And Conditons

1. These Terms & Conditions of Business are between Promptel Promotional Services Ltd and our Client wherein personnel are introduced for a casual engagement and not for the employment of such persons under PAYE rules. Payments to the individual are deemed to be the responsibility of Promptel Promotional Services Limited.

2. Where an introduction from PPS Ltd leads to personnel being employed directly by the Client or any associate person, firm or corporation, then a charge is made for that introduction coupled with the attendant loss of the worker resource that the promotional staff person represents.

3. The client undertakes to pay in full (including VAT charges) on presentation of our invoice and within a maximum of seven days thereafter. An advance invoice of 50% of the estimated total charge will be paid prior to the event, no activity will commence until this advance is paid. The final invoice, issued after the event, will include a surcharge of 10% payable on late payments.

4. In the event that the Client cancels a Booking within 7 days of the Event, the Client shall pay the full cost of the Booking as a Cancellation Fee. If a Client’s cancellation falls outside this criteria but falls within 10 days of the Event, the client shall pay a Cancellation Fee of 50% of the full cost of the Booking.

5. Promptel Promotional Services Ltd will of course make every effort to maintain it’s normal high standards in the services provided by their personnel, but accepts no liability for any loss, expense, delay or damage, pecuniary or otherwise that the client, his employees, customers, or other may suffer or become liable for. The client is hereby recognised as being responsible for and is advised to insure against liabilities.

6. The client is responsible for the provision of adequate insurance to the extent that any personnel hereby introduced will have the full benefit from any liability that may arise.

7. Any personnel introduced by PPS Ltd will undertake to carry out any duties or designated work promptly, reliably and to the best of their ability and will report any difficulties or problems to any supervisor appointed and /or subsequently to PPS management within 24 hours.

8. Similarly, should the client be at any time concerned, affected or dissatisfied with any work or duties undertaken by any personnel introduced by PPS Ltd then they must advise PPS Ltd management IMMEDIATELY and facilitate subsequent communication with the individual concerned to avoid continuance of the problem involved.

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